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    Any Recommendation of a Good Maid Agency

    Scheduled Pinned Locked Moved Domestic Help
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    • G Offline
      Grr_roxy
      last edited by

      Hi all,


      I just gotten my maid. This is the first time using this maid agency. Did explore with my previous maid agencies, but couldn’t find suitable ones. Even big names also don’t seem to have nowadays. Was looking for Indo maid. Went to one of the maid portal and chanced upon this agency. Frankly speaking, not sure if the agency is good or not. You will only find out when there is a problem. Very scary I know, but this is the risk that employers have to take. So better make sure you do all your checks about the agency first. I had some agencies calling me but some of them are not listed EA personnel in MOM website. So for such agencies, I will definitely not consider.

      I doubt I will recommend my agency for the following reasons:
      1. Did not tell me that my maid has just recovered from a leg fracture due to motor accident. Was a bit limping when I first saw her. Called agent and asked her but she give me all sort of excuses. Decided to keep my maid as she seems quite okay. Gave her medicine to apply daily and get her to bandage her leg so that can recover. I am not too picky as long as she can walk. Just that maybe cannot run after my kids.
      2. Did not give me her medical report when I pick her up. I have to chase her for it and then she send to me the "photos" of the medical report.
      3. Did not coordinate with her runner properly. Told me she is ready to do WP and on the day itself say MOM side cannot secure a slot. So have to reschedule. And the next schedule was also a lot of screw up and I have to step in to coordinate. Isn’t this her job to get this done and tell me exactly when?

      Keeping my fingers crossed. Hopefully, my new maid works for me and I do not have to go through this whole process again. Very stressful and time consuming to go around searching for maid, especially when you not even sure if it is right for you till you try…

      Good luck to all the rest of you who are searching for your maids. I think if you are not in the hurry, then take your time to pick and don’t compromise too much.

      1 Reply Last reply Reply Quote 0
      • S Offline
        Sam-wong 0
        last edited by

        Grr_roxy:
        Hi all,


        I just gotten my maid. This is the first time using this maid agency. Did explore with my previous maid agencies, but couldn't find suitable ones. Even big names also don't seem to have nowadays. Was looking for Indo maid. Went to one of the maid portal and chanced upon this agency. Frankly speaking, not sure if the agency is good or not. You will only find out when there is a problem. Very scary I know, but this is the risk that employers have to take. So better make sure you do all your checks about the agency first. I had some agencies calling me but some of them are not listed EA personnel in MOM website. So for such agencies, I will definitely not consider.

        I doubt I will recommend my agency for the following reasons:
        1. Did not tell me that my maid has just recovered from a leg fracture due to motor accident. Was a bit limping when I first saw her. Called agent and asked her but she give me all sort of excuses. Decided to keep my maid as she seems quite okay. Gave her medicine to apply daily and get her to bandage her leg so that can recover. I am not too picky as long as she can walk. Just that maybe cannot run after my kids.
        2. Did not give me her medical report when I pick her up. I have to chase her for it and then she send to me the \"photos\" of the medical report.
        3. Did not coordinate with her runner properly. Told me she is ready to do WP and on the day itself say MOM side cannot secure a slot. So have to reschedule. And the next schedule was also a lot of screw up and I have to step in to coordinate. Isn't this her job to get this done and tell me exactly when?

        Keeping my fingers crossed. Hopefully, my new maid works for me and I do not have to go through this whole process again. Very stressful and time consuming to go around searching for maid, especially when you not even sure if it is right for you till you try.....

        Good luck to all the rest of you who are searching for your maids. I think if you are not in the hurry, then take your time to pick and don't compromise too much.

        Hi, i hope that your maid is good, anyways did you check with your agent how many free replacement they/he give? just in case your maid is not good and you wanna change her.

        i also just employed a maid for my family, so far so good, its been 3 months. the service i got from the agency is also not bad. you all can try calling Ng@86605975.

        Good luck.

        1 Reply Last reply Reply Quote 0
        • C Offline
          chixchix
          last edited by

          Actually I feel that when you get a bad maid ,it doesn’t mean the agency is bad [/list]…attitude of the maid is more dependant on her own personality. but very important is the agency is willing to help us solve our problems when we do have issues . Some agencies won’t even bother helping or advising when they have handed over the maid to you.


          I have tried the "branded " agencies in Singapore. and they just are more business minded where as the current agency where i have taken 2 helper from and also recommended my friends ,they are more " relationship minding " Staff are friendly, boss is friendly too. any time i needed any advise, they were there ,either by phone or even sms .

          recently my friend who took a filipina from them also mentioned that they were giving spa voucher since she just sign up.

          One of my friends maid was working for 10 people in the HDB and overworked ,at night also must take care baby… She called the agency saying that the maid seem unhappy and agency made a friendly call to the helper,well ,the agent then called my friend and discussed how to ease the load and give a break in between. We are all humans after all. Everyone get tired working 9 to 6 then imagine waking up few times at night to make milk for baby.

          1 Reply Last reply Reply Quote 0
          • S Offline
            Sunshineday08
            last edited by

            I called a few small agencies and was told indo. maid can usually arrive spore 2-3 wks time. When I called a bigger agency like Nation maid agency, their rep. told me it’ll take 2 mths due to some regulations which the smaller ones did not adhere to.


            Can someone help me with an explanation? Who’s telling the truth?

            Thanks in advance!

            1 Reply Last reply Reply Quote 0
            • hopesH Offline
              hopes
              last edited by

              Yup. Indo regulation need 2 months ‘training’ (sleep, eat n learn may be 10%) there.


              Smaller agency might not follow their local regulation. Once the maid is out of the country, they are legally here.

              Past few weeks, my ex maid act CRAZY n asked for immediate transfer. I hv no maid n i am very strict on certain my house rule.
              So i called 3 agencies (2 small n one considered medium) who can supply maid with above rule… end up the number of days is between 10 days to 40 days.
              The 10 days maid happen to be in the training centre for almost 1.5 months.

              She is currently working fine n very good.
              Except communication issue. In fact, she willing to pick up Eng from my kids.
              Finger cross. Remain the same.

              1 Reply Last reply Reply Quote 0
              • S Offline
                Sunshineday08
                last edited by

                Thanks Hopes… Sorry so u meant smaller agency can bring maid into spore in 2-3wks cos they may not follow their local rule? But is it against our MOM? Is it better to get from bigger agency who follow their rule? Tks

                1 Reply Last reply Reply Quote 0
                • hopesH Offline
                  hopes
                  last edited by

                  Sunshineday08:
                  Thanks Hopes... Sorry so u meant smaller agency can bring maid into spore in 2-3wks cos they may not follow their local rule? But is it against our MOM? Is it better to get from bigger agency who follow their rule? Tks

                  Nope.
                  There r 2 agencies -Indo n Sin.
                  Indo need maids to stay in indo agency for 2 months training before qualify to work in overseas.

                  Once they r in Sin, maid need to follow MOM own rules.

                  For my case, i interview maids from different sin agencies - 10 to 60 days availablity.

                  At the end from same small local agent, I selected 2 maids from different Indo agency.
                  1 is 2 wks available. Another is 1.5 months.
                  For the 2 wks case, partly she has available passport n she is there for 1.5 months.

                  Big or small agency in sin does not matter, good to b honest n can return u loan $ if things go wrong.
                  I prefer small agencies with more than 5 yrs history n I only used those recommended by my friends/ kiasuparent.

                  1 Reply Last reply Reply Quote 0
                  • S Offline
                    Sunshineday08
                    last edited by

                    Thanks so much for your detailed info. May I know which maid agency? Am now exploring Nation. Tks

                    1 Reply Last reply Reply Quote 0
                    • hopesH Offline
                      hopes
                      last edited by

                      Sunshineday08:
                      Thanks so much for your detailed info. May I know which maid agency? Am now exploring Nation. Tks

                      I w pm u on 2-3 agency.
                      Will tell u the detail

                      1 Reply Last reply Reply Quote 0
                      • S Offline
                        Sunshineday08
                        last edited by

                        Hi Hopes or anyone, may I know if I want to employ a new maid and was told the maid I selected that her passport will expire in 1 yrs time… Is it still ok to employ? Agency said no prob. to renew her passport next yr? (Work permit valid 2yrs)… Is it true?


                        Thanks!

                        1 Reply Last reply Reply Quote 0

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