Any Recommendation of a Good Maid Agency

[lovelle]

FarahDee:

Hi Awonder


With 2 little ones on tow (they're 3 and 1), I would strongly recommend you get in touch with Rajkumar, the Director of Rooftop Recruiters Pte Ltd (Tel: 63527510). What differentiates Rooftop Recruiters Pte Ltd from the rest of the maid agencies that I've come across is, their \"Service from the Heart.\" They were able to accede to my requests and clear my queries. The transaction and service was fast and hassle-free. With the helper provided, I couldn't hope for a better help. She gives peace of mind to me and things at home are well taken care of which makes it calming especially for working mothers like us.

Tried out this agency but didn't have a good experience with them. fine prints in contract and slow in responding. wouldn't recommend this agency to anyone.

[lee_yl]

Today a close friend received a call from her maid agency. Her new maid whom she has not even met (in Singapore but still with the agency) suddenly wanted to go back Indonesia and my friend was left in the lurch.


Her current maid would be flying home soon in a few days as her contract was up.

The agent insisted that my friend pay an additional admin fee of $200 (after giving her a 50% discount) to pick a new maid who is already in Singapore waiting to be employed.

Plus my friend would need to pay all the admin fees again ($180 for applying new WP, maid’s training etc).

Because of the maid agency’s problem, my friend now has to cough out a few hundred dollars extra and through no fault of hers.
Is this normal?

[pikachu]

I am looking for Indonesian transfer maid to do general housekeeping. Any recommendation of agency or helper?

[Reds1980]

LKVM:

How to get that stats from MOM site?

You can go to MOM website (https://services.mom.gov.sg/eadirectory/#) to filter the Agency according to the ratings, retention rate. But maid agencies can be more complicated. Some only specialize in helpers from certain country. So it's always best to pick a few to compare.

Another option is to search the Agency based on their specialty (http://helperadvisor.com/singapore-maid-agencies/), then compare their MOM statistics.

Hope that helps!

[lovelle]

Avoid Roof Top Recruitment maid agency. After taking advice from this forum, we took a maid from them but it turned out to be another bad agency.


The agency is ran by Raj Perumal.

[eileen1102]

Dear Mummies,


Please avoid this FDW EA at all costs, currently they also have 3 demerit points as per the Employment agencies and personnel search (EA Directory) on MOM website. (https://services.mom.gov.sg/eadirectory/)

Below is based on my bad experience with this EA as they did not refund me the balance amount which I had paid upfront previously, I sent an email to CASE & AEAS today asking how do I report & also claim back the money:

Attention to: Consumers Association of Singapore (CASE) / Association of Employment Agencies Singapore (AEAS)

To whom it may concern,

I want to lodge a complaint against this dishonest & unethical FDW employment agency, MPL Employment Agency (Hougang Green Branch) & 2 of its staff personnel, SUDEYANA BINTE LOT (Reg. No. - R1105824) & NG KA MUN (Reg. No. - R1327353).

Attached is both FWDs details & amount breakdown that I had paid to MPL Employment & also the whatsapp messages correspondences screenshots between me & SUDEYANA BINTE LOT since 29 Mar 2018 till to-date whereby she totally ignored my recent messages.

I had also dropped an email to MPL Employment thru their website feedback form on 17 May 2018 but same shit happened, no one from MPL Employment ever bother to respond to my email.

Below is the incident recapped of my utterly bad experience with MPL Employment.

I picked up my 1st transferred Indonesian FDW by the name of Saidah from MPL on 21 Mar 2018 & paid a total of $3822.60.

I picked up my 2nd transferred Burmese FDW on 02 Apr 2018 & was told that a total of $609.60 (EA Fees) + $653.00 (FDW Loan) will be offset thru the balance money that I had paid upfront previously.

This 1st transferred Indonesian FDW, Saidah was returned to MPL Employment on 29 Mar for transfer.

According to info found on MOM WPOL portal, Saidah was transferred out from my name on 15 Apr 2018.

6 full weeks has passed since 16 Apr till to date, no one from MPL Employment Agency had the courtesy to contact me via call nor email regarding the refund of balance amount irregardless of repeated chasing after the EA staff, SUDEYANA BINTE LOT (Reg. No. - R1105824) .

According to the service contract between EA & Employer, balance refund will be made within 4 weeks from the date the FDW is terminated or transferred out of employer's name.

Please advise how do I go about reporting & claiming back my rightful refund of money from this dishonest & unethical FDW employment agency.

Thank you.

[peppercorn88]

try not to use United Channel, one filipino employee there is very close to the filipino maids. the filipino maid will work for a few weeks, then will ask employer to send them back to UC. the maid will jus say okay to go back since the agency (filipino agent) will jus find her a new employer.


Employer will then have to pay for additional charges to hire a replacement just because the filipino maid doesnt want to work anymore. this seems to be UC’s tactics to earn more $$$. UC will pretend to scold the maid infront of the employer but all for show.

BTW, Maid reason why she wants to go back - she has nothing to do in my house.

UC will then offer their "transfer maids". however, if u asked to speak to the previous employer,UC (filipino agent) will jus give b******** stories.

think twice before using UC.

[peppercorn88]

anyway if you’re going to UC intending to hire a filipino maid soon, hopefully u wont come across a 23 y/o lady from cagayan. shes full of lies and will always use her crying drama to get what she wants.

[peppercorn88]

seems UC has 1 standard story for all returned filipino maids - they all came from employer with 3-storey house. all houses in SG are 3 storeys high i guess.

[Shufeng]

Hello, I am new in the group! Just learnt there is other ways than going through agencies which are expensive.

There are websites with possibilities with direct hire: you post the job ad and then receive some resumes from applicants. You select who to interview and confirm directly with the maid. Or you can go though the website with all the profiles database to search the ones you need.
It costs around 200$

The website is called "helperplace".