Order from Dangdang

[tamarind]

Based on the feedback on this thread, some parents have experienced problems with dangdang direct shipping, and I haven't heard of dangdang giving full refund for lost parcels, unlike amazon.com.


Personally I have not lost any parcel yet, and I have ordered about 20 times.

I advise parents not to order too much in one order, in case the parcel gets lost in the mail, it may not be easy to get a refund. One suggestion is to file a dispute in your transaction with the credit card bank if you don't receive the parcel after 50 days, then settle it after you receive the parcel.

Note that you can also visit Maha Yuyi bookshop at Bras Basah level 3, though the books are more expensive.

Other options are http://www.amazon.cn (fast but very expensive), http://www.65daigou.com (based on weight), and SMH sprees(cheapest but don't know whether they are reliable). I have not tried any of these, not sure whether they are reliable.

Of course the most reliable, fastest and cheapest is to order the books and have them delivered to your hotel while you are on holiday in China

The National Library is also a good place to look for Chinese story books.

[quirkymum]

SAHM_TAN:

quirkymum:

Hi,


Just to share, I got mine with 2 books torn inside and the other 4 books bent. Quite fed up. I am scared to order again. Anyone else has this problem but got it solved? Like the next order was much better?

Suggest you complain to DD and see what's their action

Thanks, I have done so and have yet to receive a reply.

[SAHM Chew]

haiz, i have another Question again.


I have order books from DD.

提交订单

2011-04-14 11:35:32

网上支付

款项到达

2011-04-14 11:36:38

订单审核通过

2011-04-15 11:11:14

北京发货

2011-04-15 19:31:40

But til now, i have not get my RR number from the website. Does it means that China Post has not send out the parcel to SG? Means it is siting there for 20 days without any movement? Means my parcel will be late again???

[hot]

Hi tamarind,


Thanks for the advise regarding the 四五快读 and things to observe when ordering from DD. In fact some of books are for my HB so parked into the same order. As per your advise, i have split the order into a few batches. But it seemed to me DD took quite awhile to verify the fund transfered. For over a day, no notification de..

hi SAHM Chew,

thanks for sharing too and sorry I cant help you on your question :?

[hot]

Hi,


Any idea why there were times when getting fund approved were so fast (less than 2 hrs after submitting the order). And sometimes so slow ( almost 2days still not received the approval notification) de…?

[hot]

Hi,


Any idea why there were times when getting fund approved were so fast (less than 2 hrs after submitting the order). And sometimes so slow ( almost 2days still not received the approval notification) de…?

[SAHM_TAN]

SAHM Chew:

haiz, i have another Question again.


I have order books from DD.

提交订单

2011-04-14 11:35:32

网上支付

款项到达

2011-04-14 11:36:38

订单审核通过

2011-04-15 11:11:14

北京发货

2011-04-15 19:31:40

But til now, i have not get my RR number from the website. Does it means that China Post has not send out the parcel to SG? Means it is siting there for 20 days without any movement? Means my parcel will be late again???

Might not be because one of my orders had the RR numbers very quickly updated but it passed China's custom later than the order with RR numbers very much later updated. I think it depend on the staff who updates the number onto the system

[Brenda10]

Hi , my 3rd order has finally arrived in Singapore and waiting to be received next week.


Lead Time
Order online : 9/3
Recd payment : 9/3
Good out from dangdang : 10/3
departure from outward office of exchange (GUANGZHOU) : 21/3
Arrive in Singapore : 12/5
Estimate to recd : after 16/5

The lead time is more than 10 weeks!

[ahxuan.031873ymail.031873com]

Brenda,

My 3rd order will be delayed too. It’s already more than 6wks. DD’s shipping service is really inconsistent…Did you order a lot this time? I am surprised that my 3rd order took such a long time since I didn’t order a lot…

[Brenda10]

nz:

Brenda,

My 3rd order will be delayed too. It's already more than 6wks. DD's shipping service is really inconsistent...Did you order a lot this time? I am surprised that my 3rd order took such a long time since I didn't order a lot...

Hi nz

I also did not order a lot.

Usually would be less than their currecny of $200 lah.

Look like the lead time is getting longer and think have to order earlier to avoid disappointment.